About us
Taking cleaning seriously since 1925
Our mission is to help make the world’s workplaces easier to clean - with better and better products that don’t cost the earth.
Our story
Robert Scott is probably best known for making mops. Half a million of them every week to create a staggering 23 million a year. That’s more mops than any other manufacturer in the UK, but we're so much more than just that!
We’re also one of the largest designers, manufacturers, importers and stockists of cleaning products for the UK's professional janitorial market. We value quality at the right price, stock when you need it and, above all, excellent customer service.
We design, manufacture and distribute products that help make cleaning workplaces easier. We stock more lines, in greater volume, than any of our competitors so you can always be sure that when it comes to any aspect of supplying cleaning equipment, you can rely on Robert Scott to have it covered.
Our products
We’re proud to offer the largest available range of products from any UK cleaning manufacturer. It's designed to keep pace with the very latest cleaning and hygiene innovations, regulations and rigours of the professional janitorial sector. And this includes everything from microfibre cloths and medical cleaning trolleys to rapid response cleaning systems and mops, all manufactured here in Lancashire or sourced from around the world.
Innovative, new products include the Duop Reach, Hi-absorb cloth, Toucan Eco, Flexis Ferrzon+ floor pads, rental linens, Cleano range, Mi-Cloth and much more.
Our vision
At least one Robert Scott product in every cleaning cupboard, in the Universe!
Our values
We’re all about quality, efficiency, loyalty, competitiveness and availability.
Quality underpins everything we do. That’s why we’re committed to supplying the best possible quality at every price point, backed up with remarkable customer service.
We’re continually improving efficiency to make our customers’ lives easier.
Loyalty means recognising both our long-standing customers and our amazing team.
Margins are tight and there’s a fine line between profit and loss, so competitiveness is essential.
Last but not least, we can’t supply what we don’t have, which is why we strive to make our availability the best in the business.
Our proposition
We’re all about having the cleaning products our customers need, at a fair price, in stock, and ready to deliver.
Our super friendly, seriously knowledgeable team don’t try to sell top-of-the-range products just to maximise order values. Rare in our industry; they’re not on commission, and miles more interested in sustainable relationships and practical solutions than hitting targets.
Product effectiveness does improve through our price points as you’d expect. But we focus on truly understanding customers’ unique janitorial needs and then recommend the right products for the job, at the best price possible.
If you need a Ford, we won’t try to sell you a Ferrari!
Our community
As well as directly employing local residents across its mills, distribution centres and head office, the company is committed to reinvesting in the community it has been a part of for many years. We sponsor local teams, clubs and events to help support at a grass roots level, and the business has also set up its own initiative in 2018 - Cleaning up your Community.
Cleaning up your Community
The event asked customers and their end users across the janitorial sector to nominate a community project in their region that would benefit from a donation of quality cleaning supplies and a day’s volunteering from the staff at Robert Scott. Nominations have included everything from community litter picking and beach clean groups, to community centres and animal shelters.
Alastair Scott, sales director, explains: “Cleaning up your Community works because it’s about identifying a genuine need in local communities. People want to be proud of their surroundings and have taken it upon themselves to do something about it by setting up walking litter picking groups and other activities.
“Being able to support this activity and recognise the work these groups are doing gives them recognition and encouragement to continue, it also makes the team of volunteers from our company feel good that they’re giving something back to other communities.”
Bright Futures School for autistic children
Closer to home, the company has begun work building a new independent school for children with Autism after the school’s founder, Zoe Thompson, found out their current premises was due to be sold in 2018. Robert Scott is funding the build for Bright Futures School and has been helped by various local suppliers to design and build the new facility on vacant land opposite its head office in Greenfield.
Alastair adds: “Being in a more rural area we knew that without a school with the right facilities, parents and students at Bright Futures school would be faced with an almost impossible task of finding alternative schools that are geared to help. It seemed like the right thing to do and we’ve been supported by other local businesses to make the project happen.
“We’re working together to better our community, and I think that’s something that business owners should take responsibility for to share their own successes.”
We’re proud to be members and certified with the following organisations.
